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Gavin's avatar

Love this quote Sebastian, "Most people think product innovation and growth are what drive profits + outcomes. However in practice, operational excellence is the key driver to executing consistently for the long term. This is how you harness creativity that compounds value over time." Where is it from?

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Paula Hensler's avatar

Great insights. Thank you! It has become so generic to talk about ‘the journey’ instead of the experiences that shape life ie process. Steve Jobs didn’t have a clear destination from A to B and accepted the turns and twists of life to become successful. Sometimes the journey is shaped by just events that are ‘happening’ around us. In business, what we do when these events happen will shape the decisions we or others take. It’s process.

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